Propulsion RH is committed to protecting your privacy
To ensure the protection of your privacy, we have established a clear and transparent privacy policy. This policy outlines our practices regarding the management of personal information in the context of our relationships with clients. It also explains how we collect, use, and protect your personal data.
This policy complies with applicable federal and provincial laws, as well as industry best practices.
Scope of Application
This policy applies to any individual whose personal information is collected through technological means as part of our activities. It covers, in particular :
- Email communications
- Use of our training services
- Subscription to our newsletter
Collection of Personal Information
Your personal information enables us to better meet your needs, build a relationship of trust, and provide high‑quality service. This information may include :
- Your contact details
- Your billing records
- Courses or training sessions completed
We use this information to :
- Respond to your requests
- Register you for a training session or program
- Send you quotes or newsletters
Guaranteed confidentiality : We do not sell or share your data with third parties without your explicit consent. Your information is used solely for the purposes for which it was collected.
Your Consent is Essential
We collect and use your data only for specific purposes. Your consent remains valid as long as these purposes are ongoing. We retain your information in accordance with our legal obligations and retention schedule.
If we intend to use your data for other purposes, we will inform you and request your authorization, unless otherwise permitted by law.
Protection of Your Data
Your information is stored in secure databases protected by regularly updated technologies. Only authorized Propulsion RH staff have access to your data—and solely within the scope of their duties.
Limitation of liability : While we take every measure to secure your data, the transmission of information via our website is done at your own risk. Users therefore accept the inherent risks associated with the transmission of information and data.
Transfer of Data Outside Quebec
Your data is primarily stored in Quebec. However, it may be transferred to other Canadian provinces, Europe, or the United States as part of online training activities (e‑learning).
In such cases, we ensure that :
- Data protection risks are assessed
- Agreements are signed with service providers to guarantee information security
These transfers are subject to applicable local laws, including the General Data Protection Regulation (GDPR) in Europe.
Data Retention and Destruction
We retain your information for as long as necessary to fulfill the purposes for which it was collected. Even after the end of our relationship, some data may be kept to meet legal obligations.
Once these retention periods have expired, your data is securely destroyed.
Use of Cookies
Our website uses cookies to improve your user experience. They help us optimize our advertising campaigns (via Google Ads).
You may disable cookies, but certain website features may be affected.
Note : We do not store your payment information.
Analysis and Continuous Improvement
We use Google Analytics to analyze website usage. This anonymized data helps us optimize your experience without compromising your privacy.
Your Rights
1. Withdrawal of Consent
You may request that we stop using your personal data. However, this may limit certain services.
2. Access and Correction
You have the right to :
- Access your data
- Request corrections
To do so, please submit a written request to our Privacy Officer.
3. Complaints
If you believe that your rights have not been respected, you may file a complaint with our Privacy Officer. If you disagree with the response, you may contact the Commission d’accès à l’information du Québec.
Coordonnées
Attention : Privacy Officer
428 rue Gilford, Montréal (Québec) H2J 1N2
info@propulsionrh.com
If the Propulsion RH Privacy Officer decides not to respond to a user’s request, and the user wishes to contest this decision or believes that their rights have been violated, they are entitled to contact the Commission d’accès à l’information du Québec.
Revisions and Updates
This policy may be modified at any time. Updates will be published on our platforms. Your continued use of our services constitutes acceptance of the revised terms.
A review may be scheduled every two years or following major legislative changes.
Effective date: September 22, 2023.
